Our Business Grows Through Hard Work and Great Service

A Successful Business is Driven by Relationships

We work in a very competitive industry, with several other commercial HVAC service companies that you could choose. Over the years, we have learned that our success can be measured by the relationships we develop with manufacturers and customers and that our continued growth is not a consequence of what we do, but of how we do it: we put our customers and their needs first, and we exist to boost their experience and to generate long-term solutions.

OUR MISSION STATEMENT

Factory Authorized Service provides quality installation, service, and parts for your commercial cooling needs. We are the premium cooling tower specialist in California. We understand the importance of your organization, and we take the same pride in maintaining our personnel factory-trained and ready to assist you in your time of need.

At Factory Authorized Service, our customers are our priority. Our strong values and quality of workmanship help make us a leader in our industry. You are our highest priority, and we are committed to providing the right products, comprehensive services, and exceptionally skilled professionals at the top of their profession. We want each and every customer to rely on us as much as we rely on them.

OUR VALUE STATEMENT

Provide 100% customer satisfaction

Work 24/7 to meet your needs

Work together as a team

Adapt with our industry and customers

Promote growth to better help our customers move into the future

Meet Our Team

Omar Castaneda


Operations Manager

Omar@faservice.net

Blake Holman


Parts Inside

Parts@faservice.net

Eric Aguilar


Sales

Eric@faservice.net

Fernando DeLaCruz


Sales

Fernando@faservice.net

Omar Castaneda


Operations Manager

Omar@faservice.net

Blake Holman


Parts Inside

Parts@faservice.net

Eric Aguilar


Sales

Eric@faservice.net

Fernando DeLaCruz


Sales

Fernando@faservice.net

Mr. GoodTower® Service Center

We have come a long way since we started as a Mr. GoodTower® Service Center, but it is right to say that we know a lot about cooling towers because of EVAPCO. Our years of experience servicing equipment for one of the largest cooling tower manufacturer in the world gave us the knowledge, experience, and confidence to explore other fronts.

No matter the cooling tower manufacturer: EVAPCO , Baltimore Aircoil (BAC), Marley or Recold.

We can service and provide parts to exceed your expectations.

Request Service

We provide parts for our entire line of products, and are your one-stop shop for parts.

We will have what you are looking for to keep your equipment functioning efficiently.

Request Parts Quote

We provide parts for our entire line of products, and are your one-stop shop for parts.

We will have what you are looking for to keep your equipment functioning efficiently.

Request Parts Quote

Your Service Center for Commercial HVAC Equipment

We service cooling towers, chillers, pumps, boilers, VFDs, rooftop units, and more. Our team of technicians is highly-trained and certified, and work in compliance with the most up-to-date safety requirements.

Your Service Center for Commercial HVAC Equipment

We service cooling towers, chillers, pumps, boilers, VFDs, rooftop units, and more. Our team of technicians is highly-trained and certified, and work in compliance with the most up-to-date safety requirements.

Your Service Center for Commercial HVAC Equipment

We service cooling towers, chillers, pumps, boilers, VFDs, rooftop units, and more. Our team of technicians is highly-trained and certified, and work in compliance with the most up-to-date safety requirements.

We Offer OEM and Aftermarket Parts

Evapco


Inspections

Upgrades

Refurbishments

Parts

Marley


Inspections

Upgrades

Refurbishments

Parts

Baltimore Aircoil


Inspections

Upgrades

Refurbishments

Parts

Recold


Inspections

Upgrades

Refurbishments

Parts

Chillers


Inspection

Cleaning

Upgrade

Parts

Boilers


Start-ups

Inspections

Replacements

Parts

Pumps


Alignments

Replacements

Upgrades

Parts

We Will Meet You Anywhere in California

We have offices throughout California, and we ship hundreds of parts every month to customers all over the state. We can meet you anywhere in California for service requests.

LOS ANGELES

12774 Florence Ave.

Santa Fe Springs, CA 90670

Tel. (310) 451.0630

SAN DIEGO

4340 Viewridge Ave., Ste.C

San Diego, CA 92123

Tel. (858) 569.1300

SACRAMENTO

2201 Francisco Dr., Ste.140-250

El Dorado Hills, CA 95762

Tel. (916) 934.3770

Strong Partnerships - Top-tier brands

Your energy-efficiency project, from beginning to end, with only one service company: Factory Authorized Service

Your energy-efficiency project, from beginning to end, with only one service company: Factory Authorized Service

Your energy-efficiency project, from beginning to end, with only one service company: Factory Authorized Service