Our Business Grows Through Hard Work and Great Service
A Successful Business is Driven by Relationships
We work in a very competitive industry, with several other commercial HVAC service companies that you could choose. Over the years, we have learned that our success can be measured by the relationships we develop with manufacturers and customers and that our continued growth is not a consequence of what we do, but of how we do it: we put our customers and their needs first, and we exist to boost their experience and to generate long-term solutions.
OUR MISSION STATEMENT
Factory Authorized Service provides quality installation, service, and parts for your commercial cooling needs. We are the premium cooling tower specialist in California. We understand the importance of your organization, and we take the same pride in maintaining our personnel factory-trained and ready to assist you in your time of need.
At Factory Authorized Service, our customers are our priority. Our strong values and quality of workmanship help make us a leader in our industry. You are our highest priority, and we are committed to providing the right products, comprehensive services, and exceptionally skilled professionals at the top of their profession. We want each and every customer to rely on us as much as we rely on them.
OUR VALUE STATEMENT
Provide 100% customer satisfaction
Work 24/7 to meet your needs
Work together as a team
Adapt with our industry and customers
Promote growth to better help our customers move into the future
Meet Our Team
Omar Castaneda
Operations Manager
Omar@faservice.net
Johnny Stakich
Sales Engineer
Johnny@faservice.net
Eric Aguilar
Sales
Eric@faservice.net
Fernando DeLaCruz
Sales
Fernando@faservice.net
Rosa Ramirez
rosa@vertisys.net
Omar Castaneda
Operations Manager
Omar@faservice.net
Johnny Stakich
Sales Engineer
Johnny@faservice.net
Eric Aguilar
Sales
Eric@faservice.net
Fernando DeLaCruz
Sales
Fernando@faservice.net
Rosa Ramirez
rosa@vertisys.net
Mr. GoodTower® Service Center
We have come a long way since we started as a Mr. GoodTower® Service Center, but it is right to say that we know a lot about cooling towers because of EVAPCO. Our years of experience servicing equipment for one of the largest cooling tower manufacturer in the world gave us the knowledge, experience, and confidence to explore other fronts.
No matter the cooling tower manufacturer: EVAPCO , Baltimore Aircoil (BAC), Marley or Recold.
We can service and provide parts to exceed your expectations.
Request ServiceYour Service Center for Commercial HVAC Equipment
We service cooling towers, chillers, pumps, boilers, VFDs, rooftop units, and more. Our team of technicians is highly-trained and certified, and work in compliance with the most up-to-date safety requirements.
We Will Meet You Anywhere in California
We have offices throughout California, and we ship hundreds of parts every month to customers all over the state. We can meet you anywhere in California for service requests.
LOS ANGELES
12774 Florence Ave.
Santa Fe Springs, CA 90670
Tel. (310) 451.0630
SAN DIEGO
4340 Viewridge Ave., Ste.C
San Diego, CA 92123
Tel. (858) 569.1300
SACRAMENTO
2201 Francisco Dr., Ste.140-250
El Dorado Hills, CA 95762
Tel. (916) 934.3770
Strong Partnerships - Top-tier brands
